Refund Policy

We want you to be satisfied with your purchase.

Due to the hygienic nature of custom-molded oral products, opened or used Liprotek products cannot be returned for resale.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at support@liprotek.com. Include your order number and photos of the issue, and we will work with you to provide a replacement or refund as appropriate.

Unopened products may be returned within 30 days of delivery. Customers are responsible for return shipping costs unless the return is due to our error.

Refunds will be issued to the original payment method after the returned item is received and inspected.

Shipping charges are non-refundable unless the return is due to our error.

If you have any questions, please contact us at support@liprotek.com.